Privacy Policy
Manipal Education and Medical Group (“we”, “our”, “us”) is committed to ensuring the protection and privacy of personal data. This Privacy Policy applies to the www.manipalgroup.com intended to provide general information about Manipal Education and Medical Group and the group entities (“website”). This Privacy Policy explains our approach to data privacy and outlines the applicable legal framework under Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
As the parent organization, we primarily provide oversight, governance, and strategic direction to universities, hospitals, or service units under our group (“group entities”). We do not directly collect, process or store personal data through this website, except as stated.
We do not act as a primary data fiduciary for personal data collected via this website. Group entities act as independent data fiduciaries/processors for the data they collect. Any personal data collected by the group entities is governed by their respective privacy policies. We are not responsible for their content or privacy practices.
- Limited Data Collection (Website Usage)
When you visit our website, certain non-personal and technical information may be automatically collected, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and usage patterns
This information is used solely for:
- Maintaining website security
- Improving website performance and user experience
- Analytics and traffic monitoring
Such data does not identify individuals directly and is handled in accordance with applicable laws.
In addition, if a visitor chooses to connect with us through the website, we will receive limited personal information, including:
- Full name
- Contact details (such as email address or phone number)
- Type of query
- Message content
This information is used only to respond to the query or request and is not retained longer than necessary for this purpose. We do not use this information for marketing or any unrelated purposes.
If you decide to send us an electronic mail message (e-mail), the message will usually contain your e-mail address. If you include personally identifying information in your e-mail because you want us to address issues specific to your situation, we may use that information in responding to your request. Moreover, as e-mail is not fully protected against interception, we request you to send only the information required to help us process your request.
2. Cookies
Our website may use cookies or similar technologies to enhance functionality and analyze usage. Users may control cookie preferences through their browser settings.
3. Data Sharing
We may share personal data collected via user queries only in the following circumstances:
- With our employees, representatives and authorized personnel for the purpose of responding to queries or requests
- With trusted service providers (such as website hosting, IT support, or analytics providers) who assist in operating, maintaining and securing the website, and who are contractually obligated to protect such data
We do not share personal data with group entities for marketing or unrelated purposes. However, where relevant to the nature of the query, we may direct the query along with the necessary personal data to the appropriate group entity, to enable them to respond to or address the request.
We may also disclose data where necessary:
(a) If you request or explicitly consent to such sharing
(b) To comply with applicable laws, regulations, or valid legal processes
(c) To protect and maintain the security and integrity of our website, systems or users, including preventing or responding to cyber threats.
We do not sell or rent personal data to third parties.
4. Data Security
We implement reasonable security practices and procedures in line with the Information Technology Act, 2000 to safeguard website-related data from unauthorized access or misuse.
5. Your Rights
As we do not directly collect personal data through this website, requests related to access, consent, correction or deletion of personal data should be directed to the relevant group entity.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on this page with a revised effective date.
7. Contact Us
If you have questions or concerns regarding this Privacy Policy or wish to exercise Your rights, please contact our Privacy office:
Email: pavaman [at] manipalgroup [dot] com
Address: 15th Floor, J W Marriott, No. 24/1, Vittal Mallya Rd, KG Halli, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001.
Attention: Data Privacy Officer